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Training

PIONEER offers two types of training courses:

  1. Instructor-led training courses that are customized to meet your specific needs

  2. Online self-paced training documents

Instructor-led customized training

     Email:  training@uspioneer.com

     Telephone:  360.570.9133

Online self-paced training documents

We offer a variety of self-paced training documents online.  To access available training documents, click the desired training link in the navigation bar.

 


Support

User support is available for questions concerning how to use PIONEER Technology Corporation's software applications.  If you have a question about one of our products, please first look through the printed documentation or consult the on-line help.  If you cannot find the answer to your question, or if you need additional help, please contact PIONEER.

E-mail:  support@uspioneer.com

Telephone:  360.570.9133

When you contact PIONEER, please be at your computer and have the appropriate documentation at hand.  Be prepared to give the following information:

  1. Product registration number

  2. Product version number

  3. Type of hardware you are using, including the version of Windows, MSDOS,   amount of RAM, type of Network, et cetera

  4. Exact wording of any messages that appeared on the computer screen

  5. A description of what happened and what you were doing when the problem occurred

  6. How you tried to solve the problem

***Terms and conditions of user support are subject to change without notice.

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PIONEER Technologies Corporation.  All rights reserved.